Our Work

Projects That Move the Needle.

A selection of Salesforce CRM implementations, SaaS go-to-market strategies, SOC 2 compliance engagements, cloud migrations, and AI automation projects — each with measurable outcomes for our clients.

Salesforce DevelopmentView repo

CRM Overhaul for Regional Healthcare Network

Redesigned and rebuilt a legacy Salesforce org for a multi-location healthcare provider. Consolidated three disconnected orgs into one unified platform, automated patient intake workflows, and integrated with their EHR system — reducing manual data entry by 70%.

70% reduction in manual data entry
3 orgs unified into one
EHR integration delivered in 6 weeks
SalesforceHealth CloudAPI IntegrationAutomation
SaaS StrategyView repo

Go-to-Market Strategy for B2B Analytics Startup

Partnered with a seed-stage SaaS startup to define their ICP, pricing model, and product roadmap. Delivered a full GTM playbook and investor-ready technical architecture documentation that helped them close their Series A.

Series A closed within 4 months
ICP defined & validated
Pricing model increased ARR by 40%
SaaS StrategyGTMProduct RoadmapInvestor Docs
IT SecurityView repo

SOC 2 Type II Compliance for FinTech Platform

Led a full SOC 2 Type II readiness engagement for a growing fintech company. Conducted gap analysis, implemented security controls, and coordinated with auditors to achieve certification — enabling enterprise sales conversations that were previously blocked.

SOC 2 Type II certified
Enterprise sales unblocked
12 critical gaps remediated
SOC 2ComplianceFinTechSecurity Controls
Digital TransformationView repo

Cloud Migration for Legacy Manufacturing ERP

Modernized a 15-year-old on-premise ERP system for a mid-size manufacturer. Migrated to a cloud-native architecture on AWS, implemented real-time inventory tracking, and reduced infrastructure costs while improving system uptime from 94% to 99.9%.

99.9% uptime achieved
45% infrastructure cost reduction
Real-time inventory tracking live
Cloud MigrationAWSERPDevOps
Salesforce DevelopmentView repo

Sales Automation for National Insurance Broker

Built a custom Salesforce CPQ implementation for a national insurance brokerage with 200+ agents. Automated quote generation, policy renewals, and commission tracking — cutting the sales cycle from 14 days to under 3.

Sales cycle cut from 14 days to 3
200+ agents onboarded
Commission tracking fully automated
Salesforce CPQInsuranceAutomationSales Cloud
Digital TransformationView repo

AI-Powered Customer Support Platform

Designed and deployed an AI-augmented support platform for a SaaS company handling 10,000+ tickets per month. Integrated LLM-based triage and response suggestions, reducing average handle time by 55% and improving CSAT scores significantly.

55% reduction in handle time
CSAT improved by 28 points
10K+ tickets/month automated
AI IntegrationLLMCustomer SupportAutomation

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Coqui Consulting

Freelance Salesforce consulting, SaaS strategy, SOC 2 compliance, and digital transformation. C2C & 1099 engagements.

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